Riverbed Unveils Advanced AI Platform for Digital Optimization, New Mobile, Cloud, AIOps Solutions

Riverbed has launched an advanced AI-powered observability platform to enhance digital experiences. This platform includes new solutions and a unified agent, all built on an open architecture. The observability capabilities now cover public cloud, Zero Trust, SD-WAN architectures, and remote work environments. Aternity Mobile allows monitoring of enterprise-owned Apple iOS and Android mobile device performance, aiding in identifying and addressing digital experience issues. Riverbed IQ 2.0, the next-generation AIOps service, reduces alert fatigue and uses AI-driven correlation and automation to solve issues faster.

Dave Donatelli, Chief Executive Officer at Riverbed, said, “To address this, Riverbed has invested in our core competencies of data collection and AI, and today we’re launching the most advanced AI-powered observability platform to optimize digital experiences, along with solutions that provide new levels of visibility into network blind spots and enterprise-owned mobile devices. This is Riverbed’s largest product launch in years, and all of these solutions are available now.”

Riverbed Platform – AI-Powered Observability to Optimize Digital Experiences

The new Riverbed Platform is open, simple, and smart, enabling IT organizations to collect, analyze and automate, and report on data, in order to deliver optimized digital experiences. The Riverbed Platform collects full-fidelity data spanning networks, IT infrastructure, applications, user experience, endpoints, and cloud; and as an open platform, is launching with approximately 35 pre-built application and software integrations. The Riverbed Platform applies the data, including third parties, into an AIOps engine for analysis and correlation, where root cause identification is determined, and automated remediations are launched. Reporting occurs using Riverbed dashboards, or through integration with IT Services Management tools such as ServiceNow. The Riverbed Platform includes a number of underlying technologies including:​

• The new Riverbed Unified Agent, which streamlines the deployment and management of visibility solutions with a single agent. The Unified Agent allows IT to add SaaS-delivered visibility modules – such as Aternity for end user experience monitoring and NPM+ for network and cloud monitoring – to collect more data without adding agents. The Riverbed Unified Agent comes with a powerful agent management tool.
• Riverbed Data Store, which consumes, analyzes, and reports on petabytes of data. The Data Store connects an organization’s data sources into an efficient data repository, giving enterprises just the right data at the right time. This patent-pending technology enables customers to benefit from Riverbed’s powerful data repository that makes AI actionable, without an enterprise needing to build their own, which is very difficult.
• Topology Viewer, for generating dynamic mapping of connected devices and showing dependencies within evolving and dynamic IT landscapes, putting data into context.